Survey & Stakeholder Consultation

Futurist helps clients to understand the markets they are operating in, this is achieved by improving the flow of information between the clients and their key stakeholders, such as investors, customers, suppliers and staff. This impoved transfer of information helps clients to develop more effective products, reduce costs, improve performance and generate further investment for the future.

It is vital that every organisation understands how it creates value for its customers and other key stakeholders, without a firm grasp of this, organisations are more likely to make investments in areas which do not contribute to customer value which will result in a poor return on the resources investment.

Futurist uses interactive workshops , telephone surveys and one-to-one interviews to gather the opinions of key stakeholders, establish what benefits they gain from your organisation, what areas are strong and which are weak and what other needs they have in your area of expertise. Perhaps most importantly, the method also asks how the stakeholders expect their needs to evolve in coming years. If an organisation understands how the needs of their key customers are likely to change, they are better able to make investments in the areas which will deliver long term benefit to the organisation.

Futurist can help your organisation to be better informed on the wants and needs of your closest and most important stakeholders, helping you to create more effective strategies and achive a better return on the resources you invest. These programmes can be delivered across public, private and voluntary sector clients and can be done as part of a wider programme of work, or a as one-off piece of research. If you would like to find out more about this product, please contact us using the link below.

Contact Futurist - enquiries@futurist.uk.com


News

In the recession it is important to remain positive, trust in your business and it will flourish.

According to the latest ICAEW Business Confidence Monitor, North East companies are beginning to take a more positive view of the future.

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